A Service User
My son receives 5 days of support from Freedom Care and Support Ltd, he says it is like being out with a friend rather than a support worker.
These support workers are fun, friendly, enthusiastic as well as being professional at all times. He was involved in choosing his support team when recruiting was taking place
He gets up each day knowing that he will be doing an activity of his choice whether it's the gym, cycling or going to an appointment because he has the support to enable him to do it! The support staff also support him in his voluntary work which has opened up a whole new social life for him.
The company is well led by Mark Harris and my son's team leader is Lizzie, I can ring and speak to either of them if I need to discuss something, they are more than happy to speak to me and always have time to discuss whatever it is I'm ringing about.
As a parent it is great to see my son so happy and fulfilled, enjoying being out and about with his support 'friends ' and knowing that these people are fully trained I don't have to worry as I know he is safe with them.
"With the help and support of the amazing staff at Freedom Care and Support, I was able to move out of the family home and have lived an independent life now for over eight years.
I'm thankful to all the staff and look forward to spending the rest of my life being supported in living the life I want".
Colleen | Supported in the community
"I am very happy with the support I receive from Freedom Care and Support. I have been able to choose my own support workers and read the CVs and come to the interviews.
The support workers I have now I have a good relationship with and I feel they listen to me. I also know if I have any problems my team leader or Mark will sort it out."
Freedom Care and Support Survey 2020
"We as parents are more than happy that our son has Freedom Care and Support staff supporting him rather than other agencies – we have complete peace of mind that he is getting fabulous support and care when he is out and about with his support staff. A brilliant service with lovely staff"
Feedback from the Families of our Service Users
"We are happy with the service provided and feel confident that if we have any problems they would be addressed with no problems and looked into promptly"